Kigali Serena Hotel, Kigali ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Boulevard De La Revolution, Kigali, Rwanda

Kigali Serena Hotel is situated on a charming boulevard in the heart of Kigali, just five minutes from the Central Business District. The hotel beautifully blends Rwandan heritage with contemporary comfort. With 148 rooms and suites, it offers a peaceful retreat for both diplomats and business executives. The property is recognized as one of Rwanda's premier hotels, providing unique experiences in a secure environment.

Location

Located approximately 10 kilometers from Kigali International Airport, the hotel is easily accessible. It is set in a secure area with tree-lined streets that extend outward, creating a tranquil environment. Close to key tourist sites, guests can easily explore historical landmarks and cultural destinations within a short walking distance.

Rooms

The Kigali Serena Hotel features 148 sophisticated rooms, including Standard, Deluxe, and Executive Suites. Each room reflects a Pan-African theme, furnished with upscale amenities to ensure comfort for both corporate and leisure travelers. The Presidential Suite, covering 300 square meters, includes a master bedroom, private office, and a luxurious bathroom with a Jacuzzi. Complimentary high-speed Internet and 24-hour room service are available in all accommodations.

Eat & Drink

The hotel's dining experiences include the vibrant Sokoni Restaurant, known for its eclectic cocktails and diverse cuisine. Guests can enjoy an extensive buffet for breakfast and a Mongolian-themed menu on select evenings at Milima Restaurant. In-room dining is available round-the-clock, featuring a variety of dishes, including local Rwandan flavors and international delicacies.

Leisure & Business

Kigali Serena Hotel offers extensive leisure amenities, including a tropical landscaped pool and the Maisha Mind Body & Spirit Spa, which provides various therapeutic treatments. The conference center includes a 500-seat auditorium, a grand ballroom, and several meeting rooms for business events. Facilities are equipped with modern audiovisual tools to support corporate functions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Private pool

room details

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Superior Double Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Pool view

Shower

Private pool

room details

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Deluxe Double Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Private pool

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Kigali700 m

Airports

Kigali International (KGL) 13.5 km

Goma (GOM) 160.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Spa Retreat

My wife and I enjoyed a very relaxing massage at the spa, which truly enhanced our anniversary getaway.view full review

Delicious Breakfast

The breakfast spread was impressive, with a variety of fresh and tasty options that fueled our day perfectly.view full review

Spacious Comfort

Our room was incredibly spacious and comfortable, featuring a large balcony that provided a stunning view of the pool area.view full review

Stunning Pool Area

The pool was enormous and beautifully designed, making it a perfect spot for relaxation, despite the chilly water.view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Live entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Boulevard De La Revolution, Kigali, Rwanda

Map view

Boulevard De La Revolution, Kigali, Rwanda

City landmarks

KG 14 Ave

Kigali Genocide Memorial

2.7 km

Kigali City Tower

1.5 km

Museum

Kandt House Natural History Museum

2.1 km

Church

Sainte-Famille Church

1.2 km

Church

Cathedral sint Michael

760 m

Virunga National Park

1.5 km

Nyamirambo District

Muslim Quarter

1.5 km

KK 31 Ave

Kigali Cultural Village

900 m

Gallery

Inema Art Center

3.5 km

48 KG 6th Av

Uburanga Arts Studio

1.2 km

KN 7 Ave

Nyamirambo Women's Centre

1.5 km

2 KN 90 St

Kandt House

1.3 km

Gallery

Kigali Center for Photography

2.4 km

KN 68 St

Rugunga Mosque

1.6 km

Amahoro

2.1 km

Mt. Kigali

4.4 km

Gallery

Niyo Art Gallery

3.1 km

KN 90 St

Kandt House Museum

2.1 km

City Center

Avenue du Commerce

2.7 km

Nyabugogo

2.3 km

44 KG 654 St

Kigali Arts Center

2.8 km

Kigali Centenary Park

2.9 km

Gallery

Tongo Art Gallery

3.0 km

KG 503 street Close to Police Headquarters

MAMA Rwanda Hostel

3.0 km

KG565 Street Kacyiru

Ivuka Arts Studio

3.5 km

Gallery

Caplaki

3.1 km

Event hall

Kigali Convention Centre

3.6 km

Museum

National Library of Rwanda

3.0 km

Nearby

Rue de l'Hospital

Belgian Peacekeepers Memorial

540 m

Shopping Area

Union Trade Center

570 m

Restaurants

Soko Restaurant

200 m

KN 3 Avenue Nyarugenge District

Sarabi Pool Bar

300 m

KN 3 Avenue Kigali Marriott Hotel

La Sierra

260 m

Boulevard de la Revolution Kigali

Cucina Restaurant

320 m

KN 3 Avenue

New Cactus

1.1 km

Rue Depute Kayuku Kiyovu

German Butchery

850 m

61 St Kn

O'Tamarillo

2.3 km

10 KN 43rd Street Kiyovu

La Terrasse Restaurant

1.8 km

2 KN 6 Ave Hotel Des Mille Collines

Fusion Restaurant

1.4 km

No 5 KN 29 Kiyovu

Le Pichet des Grands Lacs

2.2 km

4 KN 41 St

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

Friendly Staff

Great Location

Standard Fare

Security Risk

8.8/10

Great

Rooms

9.0

Location

8.8

Service

8.7

Dining

9.0

Huw

United Kingdom, April 2024

8.8/10

My stay at the hotel was wonderful! The rooms were quiet, comfortable, and well-appointed, providing a spacious feel and a cozy bed. The hotel was clean and offered a great shower experience. I appreciated their late checkout policy.

Rooms

9.0

I loved the quiet and comfortable atmosphere of the rooms. The bed was especially cozy, and all the amenities met the standards of a five-star hotel.

Service

9.0

The staff members, especially in the Milima Restaurant, were incredibly helpful and dedicated to ensuring my comfort. Special shoutout to Tito in the main restaurant and Ronald in the conference hall for their exceptional service.

Location

8.0

The location of the hotel was excellent for the conference I attended, offering convenience and fantastic city views. It made accessing markets and other destinations easy.

Dining

9.0

The dining experience was exceptional with a variety of options at great prices. The food quality exceeded my expectations, providing a delightful culinary journey.

Facilities

9.0

The facilities at the hotel were top-notch, offering everything I needed for a comfortable stay.

Friendly Staff

Standard Fare

Carl

United States, March 2024

9.4/10

My stay at the hotel was delightful! The rooms were lovely, spacious, and clean, providing us with a luxurious experience in downtown Kigali. The service was top-notch, with smart and attentive staff. The location was excellent for exploring the city center, and the dining experience was delicious with plenty of options. Overall, a great value for money choice!

Rooms

10.0

The rooms were big, clean, and silent, offering a serene retreat after a day of exploring the city.

Service

9.0

The staff was helpful and friendly, going above and beyond to ensure our comfort and offering great guidance on dining options.

Location

10.0

I loved the hotel's location in downtown Kigali, making it easy to access all the city has to offer. From the center to the helpful staff, it was a wonderful stay.

Dining

9.0

The dining experience was a feast with a variety of delicious options that kept us satisfied. The view overlooking the pool added to the enjoyment.

Facilities

9.0

The facilities at the hotel were excellent, offering everything we needed for a comfortable and convenient stay.

Graham

United Kingdom, February 2024

9.0/10

My stay at the hotel was absolutely fantastic. The rooms were impeccably clean, incredibly comfortable, and had everything we could have possibly needed. The service was top-notch, with the staff being excellent; they were always polite, helpful, and lovely. The location was super convenient, offering great city views and making it my favorite place to stay in Kigali. The dining experience was a delight, with a fantastic selection of food and refreshing fruit juices. Overall, a wonderful stay worth every penny.

Rooms

9.5

The rooms were very clean, comfortable, and had everything that we could have needed. The private key lift access was a nice touch, and the spacious layout was impressive.

Service

9.5

The service was excellent. The staff were always polite, helpful, and lovely, making our stay incredibly enjoyable.

Location

9.0

The location was very convenient, with great city views, making it my favorite choice in Kigali. Being close to the center was a major plus.

Dining

9.0

The dining experience was fantastic, with a wide selection of delicious food and fruit juices. Breakfast included in the room tariff was a huge bonus.

Facilities

9.0

The facilities were top-notch and provided everything we needed for a comfortable stay.

Friendly staff

Expensive

Joseph

United States, December 2023

8.8/10

Our stay at the hotel was amazing, with spacious rooms and great service. However, noise from nearby construction works could be a downside. The balconies were large and added to the overall comfort of the stay.

Rooms

9.0

I loved the spacious rooms with private key lift access and well-appointed amenities.

Service

9.0

The staff members were not only professional and accommodating but also made sure I was comfortable throughout my stay.

Location

8.0

The hotel's location at the city center was convenient, offering lovely city views and easy access to amenities.

Dining

9.0

The dining experience was fantastic with a diverse menu selection that catered to various tastes.

Facilities

9.0

The hotel's facilities were top-notch, from the gym overlooking the pool area to the restaurant with delicious breakfast options.

Chris

United States, November 2023

8.8/10

I had the pleasure of staying at this lovely hotel in downtown Kigali. The rooms provide a stunning view of the resort's pool and garden, making it a delightful experience. The service was top-notch with courteous and proactive staff. The location offered convenient access to great city views, and the dining experience was exceptional. However, the price may not suit all budgets, and some facilities could use improvement.

Rooms

9.0

The rooms overlooking the resort's pool and garden were simply the best.

Service

9.0

The service was impeccable, with attentive and friendly staff enhancing my stay.

Location

9.0

The location in downtown Kigali was excellent, offering easy access to the city's attractions.

Dining

9.0

The dining options were a delightful surprise, with a wide variety of delicious offerings at reasonable prices.

Facilities

8.0

The facilities were well-maintained and added to the overall comfort of the stay.

Bryan

United Kingdom, April 2023

8.4/10

The hotel offers beautifully decorated, spacious rooms with a touch of African decor, though some carpet stains. The service was friendly and helpful overall but was marred by a few unpleasant staff members. Its location in Kigali is excellent for various activities and attractions. The dining experience was outstanding with a variety of options to choose from.

Rooms

8.0

The rooms were beautiful, comfortable, and spacious, trimmed in beautiful hardwoods.

Service

7.0

The service was perfectly trained and friendly, except for a minor issue with a few staff members.

Location

9.0

The hotel's location in Kigali is excellent, offering great views and convenience to major attractions.

Dining

9.0

The dining experience was exceptional with a great selection of dishes.